Legal
Privacy Policy
Last updated 3 June 2026
This Privacy Policy explains how Grypio ("Grypio", "we", "us", or "our") collects, uses, and protects your information when you use our website and learning platform (the "Service"). By using Grypio, you agree to the practices described here. If you have any questions, contact us at hello@grypio.com.
Who we are
Grypio is an AI skills learning platform. We help people learn to use AI through structured lessons, practice, and tools.
Information we collect
Account information
When you create an account we collect your name, email address, and a securely hashed password. If you sign in with Google, we receive your name, email address, and profile picture from Google.
Subscription and payment information
Payments are processed by our payment provider, Lemon Squeezy, which acts as the merchant of record. We do not collect or store your full card details. We receive limited information such as your subscription tier, billing status, and the country associated with your purchase.
Learning activity
We store your progress through the platform, including lessons completed, quiz scores, streaks, certificates earned, and time spent learning.
Practice (The Grip) content
When you use The Grip, the prompts and messages you submit are sent to third-party AI providers to generate responses. Please do not enter sensitive personal information into The Grip.
Usage and device data
We collect analytics about how you use the Service, such as pages viewed, features used, approximate location derived from your IP address, browser type, and device information. We use this to understand and improve the product.
Communications
If you contact us or sign up for emails, we keep a record of that correspondence.
Cookies and tracking
We use cookies and similar technologies for two purposes:
- Essential cookies that keep you signed in and keep the Service secure. These are required for the platform to work and cannot be turned off.
- Analytics cookies that help us understand how the Service is used so we can improve it.
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent you from signing in. For more detail, see our Cookie Policy.
How we use your information
- To provide and operate the Service, including your account and learning progress.
- To process your subscription and payments.
- To send you transactional emails (such as sign-in, password reset, and account notices) and, where permitted, product and marketing emails you can unsubscribe from at any time.
- To provide The Grip practice experience.
- To improve, secure, and troubleshoot the Service.
- To comply with our legal obligations.
How we share your information
We do not sell your personal information. We share it only with the service providers that help us run Grypio, and only as needed:
- Supabase: account, authentication, and database hosting.
- Lemon Squeezy: payment processing and subscription management.
- PostHog: product analytics.
- Brevo and Resend: email delivery.
- Sentry: error monitoring.
- AI providers (Google, OpenAI, and Anthropic): to generate responses in The Grip.
We may also disclose information if required by law or to protect the rights, safety, and security of Grypio and our users.
International transfers
Our providers may process your information in countries other than your own. Where we transfer data internationally, we rely on appropriate safeguards to protect it.
Data retention
We keep your information for as long as your account is active or as needed to provide the Service. If you delete your account, we delete or anonymise your personal information, except where we must keep it to meet legal, accounting, or security obligations.
One thing we keep after deletion is a one-way fingerprint of your email address. We use it only to enforce free-tier usage limits and prevent abuse, such as deleting an account to reset a one-time free allowance. The fingerprint cannot be reversed to recover your email address, and we never use it to contact you.
Security
We protect your information using measures such as encryption in transit, hashed passwords, row-level database security, and access controls. No method of transmission or storage is completely secure, but we work hard to protect your data.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can manage much of your information in your account settings, or contact us at hello@grypio.com to make a request. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.
Children
Grypio is intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated policy.
Contact us
Questions about this policy or your data? Email hello@grypio.com.